Q's Creative Boutique does not accept returns or exchanges on personalized items. If a mistake was made by us, we will be happy to replace the item for you. If customer (you) made the error, unfortunately the item will have to be re-purchased. Depending on the situation, we will offer the item at a discounted price. Return labels will be purchased by the customer.
We are not responsible for damages during shipping or shipping delays.
Q's Creative Boutique believes "A happy customer is a return customer." We go out of our way to make sure you're happy.
Questions:qscreativecrafts@gmail.com
